Refunds are issued in the following ways
Renewal / Continuation of Membership – Only in case of technical glitches including blank acknowledgement receipt or non-confirmation of successful payment, the membership shall be renewed or continued (as the case may be) upon identification and confirmation of User and payment details
In case you do not wish to opt for Point-1 above, you may specify that in your communication with back-end team (via written email from your registered address) in such case,
payment shall be reversed to the same bank / payment account upon verification of User and payment details (OR)
Equivalent Referral credits shall be added to the user account
Here are the steps for getting a refund on the cancelled order:
Once the resolution is set for refund, we will soon move ahead with the refund.
Refund will be done by the same method we received the payment in. In exceptions, we may ask you for the account details.
You can opt for Referral credit as well and use the amount for future membership renewals with us.
Once the cancellation is confirmed, you shall receive the refund in form of referral credit or reversal of the payment through the payment source that we received.
Kindly take a look at the following to know about receiving your refunds:
You will receive a refund anytime between 7-21 working days.
The refunds generally are done earlier than the mentioned time.
The refunds are always dependent on banks, payment gateways, etc